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If you are unsatisfied with the product in any way we do accept returns under the following return policy guidelines:
- All returns will need to be authorized by National RTA Cabinets prior to return shipment. For authorization, please email authorization request [email protected]
- Returns must be received by National RTA Cabinets within 30 days of purchase.
- All items must be returned in original, unopened packaging and will incur a 20% restocking fee.
- Assembled products are not eligible for return.
- The customer is responsible for setting up all return shipments.
- Any returned product which is deemed un-sellable will not receive credit.
- When the returned item(s) are received, the value of the returned items minus applicable restocking fees and shipping fees will be credited back once our Returns Department has completed processing the request (usually within 2 weeks). If the original shipment received free shipping, the credit will be issued minus the actual shipping charges paid by National RTA Cabinets.
- We cannot accept returns on any pieces of trim (this includes all types of moulding, toe kick, plywood panels, and etc.).